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Cancellation & Refunds Policy

Last updated: January 2025

No Cancellations or Refunds

Once an order is placed, it cannot be cancelled, and no refunds will be issued. All our prasad and products are freshly made to order with the divine blessings of Lord Shiva.

Why We Cannot Accept Cancellations

At Kashi Prasadam, we prepare each order fresh upon receiving it. Our prasad is made with devotion and care, following traditional recipes and rituals associated with Kashi Vishwanath Temple.

Fresh Preparation

All products are freshly prepared after order confirmation to ensure maximum freshness and authenticity.

Sacred Offerings

Each prasad is blessed and prepared as a sacred offering, making it a perishable religious product.

Immediate Processing

Orders are processed and dispatched on the same day or next day to maintain freshness.

Please Order Carefully

We request all our devotees to:

  • Review your order details carefully before placing the order
  • Ensure the delivery address is correct and complete
  • Check product descriptions and quantities
  • Contact us if you have any questions before ordering

Exceptions

While we do not offer cancellations or refunds, we will address the following situations:

  • Products delivered in damaged condition due to transit issues
  • Products delivered past their shelf life
  • Wrong products delivered
  • Products with quality issues upon delivery

In such cases, please contact us within 24 hours of delivery with photo evidence at info@kashiprasadam.org

Have Questions?

If you have any questions about our cancellation and refund policy, please contact us:

Email: info@kashiprasadam.org

Location: Varanasi, Uttar Pradesh, India